WVB Privacy Policy and Personal Data Protection

This Privacy Policy establishes the basis on which we may collect, use, disclose, or otherwise process personal data of Users.

This Privacy Policy applies to personal data in our custody or under our control, including personal data in the possession of organizations we have engaged with to collect, use, disclose, or process personal data for our purposes. It is also intended to aid you in making an informed decision before giving us with any of your personal data. If Users do not agree, please discontinue usage of this relevant website and/or service(s) and DO NOT provide us with any personal data.

You acknowledge and agree that you accept the practices, requirements, and/or policies outlined in this Privacy Policy by using the Service, registering for an account with us, visiting our Site, or accessing the Site, and you hereby consent to us collecting, using, disclosing, and/or processing your personal data as described herein. Please do not use our services or use our Site if you do not consent to the processing of your personal data as outlined in this Privacy Policy.

Personal Data
As used in this Privacy Policy
  • "Users" implies a registered user ("Subscriber") and/or a guest user ("Guest User") who visits this Site anonymously.
  • "Personal Data" refers to specific individual data that is stored, maintained, and kept accurate, and whose confidentiality is protected.
  • "Certain Individual Data" refers to factual and actual information that is linked to and identifiable to an individual, either directly or indirectly.
Depending on the nature of Users' interactions with us, we may collect personal data from them such as their name and contact information such as their address, email address, or phone number.
Personal Data Collection, Use, Disclosure, and Protection
Your Personal Data may be collected and used for any or all of the following purposes:
  • verifying your identity;
  • carrying out responsibilities arising from or in connection with your use of this Site, or providing Products and/or Services requested by you;
  • responding to, handling, and processing your queries, requests, applications, complaints, and feedback;
  • managing, operating, providing, and/or administering your use of and/or access to our Service and our Site, as well as managing your relationship with us;
  • managing, operating, administering and providing you with as well as facilitating the provision of our Service, including, without limitation, remembering your preferences;
  • adhering to all applicable laws, rules, guidelines, and codes of conduct;
  • customizing your experience through the Service by displaying content according to your interests and preferences, providing a faster method for you to access your account and submit information to us and allowing us to contact you, if necessary;
  • enforcing our Terms of Service or any applicable license agreements with end users; ensuring the smooth operation of our Service by maintaining and managing any software updates and/or other updates, as well as providing any support that may be required from time to time;
  • contacting or communicating with you via voice call, text message and/or fax message, email and/or postal mail, or otherwise for the purposes of administering and/or managing your relationship with us or your use of our Services, including but not limited to communicating administrative information about our Service to you. You understand and accept that such communication by us may take the form of sending correspondence, documents, or notices to you, which may need the disclosure of some Personal Data about you in order for the same to be delivered, as well as on the outside of envelopes/mail packages;
  • generating data and research for purposes of internal and statutory reporting and/or record keeping requirements;
  • carrying out due diligence or other screening activities (including, without limitation, background checks) in accordance with legal or regulatory obligations or our risk management procedures that may be required by law or that may have been put in place by us;
  • auditing our Service;
  • preventing or investigating actual or suspected breaches of our Terms of Service, fraud, unlawful activity, omission, or misconduct, whether related to your use of our Service or any other matter arising from your relationship with us;
  • storing, hosting, backing up (whether for disaster recovery or otherwise) of your Personal Data, whether within or outside of your jurisdiction;
  • any other purposes which we notify you of at the time of obtaining your consent.
We may disclose your Personal Data
  • to third party service providers, agents and other organizations we have engaged to perform any of the functions listed in clause 3 above for us;
  • where such disclosure is required for performing obligations in the course of or in connection with your access to this Site or providing Products and/or Services requested by you;
  • to comply with the prevailing laws and regulations and legal process;
  • to comply with a request from governmental or regulatory authority;
  • enforce the Terms of Use or this Privacy Policy
We implement a variety of security measures and strive to ensure the security of your Personal Data in our systems. Your Personal Data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. However, there can inevitably be no guarantee of absolute security.
Withdrawing your Consent
The consent that you provide for the collection, use and disclosure of your Personal Data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your Personal Data for any or all of the purposes listed above by submitting your request via email to us at the contact details provided below.
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within fourteen (14) business days of receiving it.
Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to grant your access or continue the services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 7 at above.
Access to and Correction of Personal Data
If you wish to make (a) an access request for a copy of the Personal Data that we hold about you or information about how we use or disclose your personal data, or (b) a correction request to correct or update any of your Personal Data that we hold about you, please email us at the address listed below.
We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the Data Protection Legislation).
Accuracy of Personal Data
We generally rely on personal data provided by you (or your authorized representative). To ensure that your personal information is current, complete and accurate, please notify us of any changes to your personal information by emailing us at the contact details below.
Data Retention Period
Unless otherwise noted, we may retain your data for as long as necessary to satisfy the purpose for which it was obtained or for which users have given consent.
If you stop using the Site or your permission to use the Site and/or the Services is revoked or terminated, we may continue to store, use, and/or disclose your Personal Data in accordance with applicable laws and regulations, including but not limited to the Personal Data Protection Legislation. We may safely dispose of your Personal Data without prior notice to you, according to applicable laws and regulations.
Transfer of Personal Data
The information we gather from you may be transferred, processed, and stored within our group of companies within or outside your jurisdiction. It may also be processed by individuals working for us or one of our service suppliers within or outside of your jurisdiction.
You agree to this transfer, storing, and processing by submitting your Personal Data. We will take the necessary precautions to guarantee that your data is handled securely and in compliance with our Privacy Policy.
We use cookies to provide a better experience when you return to our Websites. Most web browsers accept cookies automatically. You are not required to accept cookies, and you should read the documentation that came with your browser software to learn how to configure your browser to tell you when a cookie is received, giving you the option to accept or decline it. You may be unable to access certain elements of a website if you disable cookies in your browser.
Changes to this Policy
We reserve the right to amend this Privacy Policy from time to time. The amended Privacy Policy will be published on our website.
Contact us
For any questions regarding the processing of your Personal Data, please contact us at infomys@wvb.com